Privacy Policy

1. Introduction Donna’s Pet Services is committed to safeguarding the privacy of our website visitors and service users. This policy sets out how we will treat your personal information.

2. Information Collection

• Personal Data: When users register on our site, place an order, or subscribe to our newsletter, we may collect personal details such as name, email address, mailing address, and phone number.
• Usage Data: We may process data about your use of our website and services. This may include your IP address, geographical location, browser type, referral source, length of visit, and pages viewed.

3. Use of Information

• Personalising Experience: The information helps us respond to individual needs.
• Improving Our Website: We continually strive to improve our offerings based on the information and feedback received.
• Processing Transactions: Your information will not be sold, exchanged, transferred, or given to any other company without your consent other than for the purpose of delivering the purchased product or service requested.
• Sending Emails: The email address provided may be used to send information and updates pertaining to orders, company news, updates, etc.

4. Cookies and Web Beacons: We use cookies to enhance user experience, track visits, and gather data about site traffic. We may also use web beacons, tags, and scripts to collect and track information and improve our service.

5. Analytics: We may use third-party service providers like Google Analytics to monitor and analyse the use of our service. These services may track details such as how long you visit our site, the pages that you visit, and other important data.

6. Heat Maps and Page Activity: To improve user experience, we may use tools that record activity on our site, including clicks, scrolls, and mouse movements.

7. Third-party Disclosure: We do not sell, trade, or transfer user information to third parties. However, we may share data with trusted partners to help us perform statistical analysis, send emails, or provide customer support.

8. Protection of Information: We implement a variety of security measures, including SSL, to maintain the safety of users’ personal information.

9. Consent: By using our website, users consent to our Privacy Statement.

10. Changes: Any changes to this Privacy Statement will be updated on this page. Users are encouraged to check this page for any changes frequently.